Arima Onsen Gekkoen Yugetsusanso

Excellent staff, very helpful, exceptional onsen facilities, perfect location to explore Arima

Cannot say enough good things about our stay here. The staff provided an impeccable service from the moment we arrived, we felt like VIPs the whole time we were there. The location is stunning, situated up the hill at the back of town, away from the bustle of the tourist streets, and spanning the river, which we had a gorgeous view of from our room. The room was cosy and spacious. The traditional onsen ryokan aesthetic greets you the moment you walk in the door. Special mention given for catering to our awkward dietary requirements with the included meals (seafood allergy and a vegetarian between us). Our special dinner inclusions were still fantastic despite this, and I didn't feel like I was missing out or getting a "consolation prize" meal. The breakfast buffet is also good, it leans heavily toward Japanese cuisine but there's enough there for fussy westerners like me. This is definitely a great place to stay if a traditional Japanese breakfast is not to your taste. There's a couple of different baths to choose from. I enjoyed the outdoor bath with rich iron content in the water. The temperature of the water was also perfect for me. I also noticed they had a sign saying there were private baths available for guests with tattoos, which seems like a bit of a rarity.

Very cool Ryokan and hotel combination. The bridge in the photos is part of the hotel and divides the classic Ryokan side of the hotel and the more modern multilevel hotel. There are three onsen baths in the hotel and three more private baths that may be rented. We only went to the non-private baths which were still excellent. The bath in the modern hotel (Korokan) was super nice. We stayed in the classic Ryokan side. Great experience overall.

Very nice hotel in Japanese style, location near train station, 4 public hot onsens at the territory of this hotel. And you can book few private for you company if you want. Meals were extremely expensive, so we didn't took them. Nice and soothing experience with a calm good sleep after hot springs.

We actually switched to Gekkoen Korokan which is the newer wing due to the musty smell in our room at the Yugeysusanso wing. The staffs did above and beyond to satisfy our needs and switched to Korokan as my request (with additional charge) The customer service at Gekkoen is amazing. Great onsens and we always experienced the private onsen. Beautiful traditional onsen hotel with history. Location is close to the onsen street and shuttle service is provided from stations